Source: https://sprinto-test.docs-staging.pageloop.ai/data-library/reviews/glossary

# Glossary

This glossary defines key terms used throughout the **Reviews** section in Sprinto. It is intended to help users understand the terminology associated with compliance review workflows, roles, and configurations.

---

| Term                              | Definition                                                                                                             |
| --------------------------------- | ---------------------------------------------------------------------------------------------------------------------- |
| **Review**                        | A structured process where stakeholders validate compliance activities such as policies, risk, and vendor assessments. |
| **Senior Management Review**      | A predefined review conducted by senior leadership to validate the actions taken by Infosec Officers.                  |
| **Workflow Check**                | A customisable, process-driven review (e.g. internal audits) created and managed manually in Sprinto.                  |
| **Infosec Officer**               | A role responsible for performing internal audits, risk assessments, and other compliance-driven actions.              |
| **Senior Management**             | A role responsible for reviewing and approving compliance tasks performed by the Infosec Officer.                      |
| **Evidence**                      | Supporting documentation uploaded to prove that a review or process was completed accurately.                          |
| **Passing**                       | A status indicating that a review was completed successfully and within the defined SLA.                               |
| **Failing**                       | A status showing that a review was overdue or incomplete as per the SLA.                                               |
| **Critical**                      | A review that is due within 7 days and requires immediate attention.                                                   |
| **Due**                           | A review that is pending but still within the SLA timeframe.                                                           |
| **Upload Pending**                | A workflow check that has been created but is awaiting evidence submission.                                            |
| **Special Case**                  | A check that has been marked as not applicable, along with a valid justification.                                      |
| **SLA (Service Level Agreement)** | The timeframe within which a review must be completed to stay compliant.                                               |
| **Manage**                        | A dashboard action that allows you to modify, disable, or upload evidence to a workflow check.                         |
| **Zones**                         | Logical segments (e.g. by region or team) used to assign reviews and filters.                                          |
| **Frameworks**                    | Industry-standard compliance models such as SOC 2, ISO 27001, and GDPR.                                                |
| **Review Comments**               | Notes or feedback added by a reviewer while submitting or completing a review.                                         |
| **View Completed Reviews**        | A dashboard feature that displays a log of past reviews along with timestamps and evidence.                            |