Source: https://sprinto-test.docs-staging.pageloop.ai/policies/dashboard-actions/track-policy-acknowledgement-status

# Track Policy Acknowledgement Status

Sprinto’s **Acknowledgement Status** tab provides a detailed view of employee responses to acknowledgement requests. You can track completion across policies, teams, or individuals, and take action when staff miss critical deadlines.

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### **View acknowledgement status**

1. Go to the **Acknowledgement Status** tab in the Policies module.
2. The table displays all users along with:
   - Name and email address
   - Acknowledgement summary (e.g. _All 3 Failing_, _20 Failing, 13 Passing_)
   - Status pills in red, amber, green, or blue

![](/assets/319bb2b6fe72-screenshot-2025-06-23-at-16.03.20.png)

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### **Understand acknowledgement statuses**

| Status               | Meaning                                                                            |
| -------------------- | ---------------------------------------------------------------------------------- |
| **Passing (Green)**  | The employee has acknowledged all assigned policies within the required timeframe. |
| **Due (Blue)**       | The acknowledgement is pending but within the acceptable window.                   |
| **Critical (Amber)** | The acknowledgement is overdue. A reminder may be needed.                          |
| **Failing (Red)**    | The employee failed to acknowledge one or more policies after the grace period.    |

> [!INFO]
>
> Sprinto auto-updates status based on policy deadlines. These thresholds are configurable per framework.

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### **Filter by team or request**

1. Click the **Filter** button at the top right.
2. Apply filters based on:
   - **Acknowledgement request**
   - **Status** (Passing, Critical, Failing, etc.)
3. Click **Apply** to update the view.

![](/assets/ebc45658aace-screenshot-2025-06-23-at-16.15.07.png)

Use filters to identify at-risk groups or narrow in on a specific request cycle.

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### **Take action on failing or overdue acknowledgements**

While viewing filtered results:

- Trigger manual reminders using in-platform options (if enabled).
- Investigate root causes of failure (e.g. team onboarding delays).
- Reassign the acknowledgement if required.

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### **Next steps**

Once acknowledgement status is reviewed:

- Update policies or resend requests if needed
- Use Monitoring tab to verify if failed acknowledgements are affecting check status
- Export acknowledgement logs during audits