Source: https://sprinto-test.docs-staging.pageloop.ai/policies/dashboard-actions/view-acknowledgement-history-for-an-employee

# View Acknowledgement History for an Employee

Sprinto lets you view a complete breakdown of acknowledgement responses for each staff member. This is useful for reviewing an employee’s compliance history over multiple policy campaigns or onboarding cycles.

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### **Open the Acknowledgement Status tab**

1. Go to the **Acknowledgement Status** tab from the Policies module.
2. Locate the employee whose history you want to review.
3. Click anywhere on the row to expand the view.

![](/assets/282e2268a48a-screenshot-2025-06-23-at-16.15.54.png)

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### **Understand the acknowledgement history view**

The expanded row shows a table containing:

| Field                    | Description                                                                |
| ------------------------ | -------------------------------------------------------------------------- |
| **Acknowledgement name** | The name of the request (e.g. _Onboarding Staff Acknowledgement_).         |
| **Requested on**         | The date the policy was sent to the employee.                              |
| **Acknowledged on**      | The date the employee completed the acknowledgement (or blank if pending). |
| **Status**               | Shows if the employee is Passing, Failing, or Critical for that request.   |

> [!INFO]
>
> Policies listed under a request are not shown individually here, but the overall result reflects the entire bundle.

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### **Use cases for acknowledgement history**

- Confirm whether a user has acknowledged a specific request
- Identify if the employee has repeatedly failed or delayed acknowledgements
- Provide this record as evidence during internal audits or HR escalations

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### **Best practices**

- Review history before triggering reminders or assigning policy re-acknowledgement
- Combine this view with filters for zone, request, or team
- Use in conjunction with version history to track what the employee acknowledged

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### **Next steps**

If acknowledgement is missing or overdue:

- Reassign the request via the **Acknowledgement Requests** tab
- Contact the team owner for follow-up
- Use this data to feed into periodic monitoring check.