Source: https://sprinto-test.docs-staging.pageloop.ai/trust/knowledge-hub/glossary

# Glossary

This glossary defines common terms used in the Knowledge Hub, helping you quickly understand key concepts, features, and processes related to managing documents, building a question bank, and maintaining audit readiness in Sprinto.

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| Term                          | Definition                                                                                                                                                  |
| ----------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Knowledge Hub**             | A centralised space in Sprinto for storing important documents and maintaining a question-and-answer bank for compliance, audits, and security assessments. |
| **Documents Tab**             | The section in Knowledge Hub where you can upload, manage, and store files such as questionnaires, security reports, and policies.                          |
| **Q\&A Tab**                  | The section in Knowledge Hub where you can build and manage your organisation’s question bank.                                                              |
| **Bulk Import**               | A method to upload multiple questions at once into the Q\&A tab using a CSV template.                                                                       |
| **Questionnaire Template**    | A predefined CSV format provided by Sprinto for bulk uploading questions into the Knowledge Hub.                                                            |
| **Individual Question Entry** | Adding a question manually to the Q\&A tab by filling out fields for question text, category, expected answer type, and attachments.                        |
| **Supporting Documents**      | Additional files attached to Q\&A entries or documents that provide evidence or further clarification.                                                      |
| **Admin**                     | A user role in Sprinto with permissions to manage documents, respond to questions, and oversee Knowledge Hub content.                                       |
| **Audit-Ready Repository**    | A collection of documents and Q\&A entries kept up to date to ensure readiness for audits, vendor assessments, or compliance checks.                        |