Source: https://sprinto-test.docs-staging.pageloop.ai/trust/trust-center/dashboard-actions/customise-and-set-up-your-trust-center

# Customise and Set Up Your Trust Center

The Trust Center homepage is the primary destination for showcasing your organisation’s compliance posture. You can tailor the branding, upload essential artefacts like policies and certifications, and publish the Trust Center securely on a hosted domain.

This article walks you through setting up your Trust Center from start to finish.

Here's a short video on how to set up a Trust Center to showcase security posture.

[Video](/assets/831416517475-inviting-team-members-to-trust-center-1-.mp4)

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### Step 1: Navigate to the Trust Center

1. Log in to your Sprinto Dashboard.
2. Click on **Trust** in the left navigation panel and select **Trust Center** .

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### Step 2: Customise Branding and Overview

1. Click **Customise** next to your organisation's name.
2. In the drawer that opens:
   - You can customise the layout by clicking on **Customize layout.** 
   - Click **Done** once you have re-arranged your Trust Center.

![](/assets/4ed9667dc4b9-screenshot-2025-09-11-at-16.19.31.png)

- Update the **Trust Center Title**
- Add a subheading or description.
- Update your banner by changing the color or image.
  - You can also add a Gradient option.
- Upload your organisation’s logo.
- Upload your favicon.
- Upload a custom image in the **Custom image section.**
- Click **Save changes**.

![](/assets/5a933be3eef3-screenshot-2025-09-11-at-16.17.09.png)

To update the Company Overview:

1. Click the **Edit** icon next to the Overview section.
2. Enter or update your company’s summary.
3. Click **Save changes**. Each update creates a new version for use in different Trust Profiles.

![](/assets/5b6109fb8a74-screenshot-2025-09-12-at-12.29.13.png)

#### Additional company information

1. Click **Manage** to update the Additional company Information.
2. Update the following details:
   1. Company website
   2. Contact us
   3. Founded year
   4. Terms of service
   5. Privacy policy
3. Click **Save changes** to update the information.

![](/assets/469b094d1078-screenshot-2025-09-12-at-14.20.45.png)

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### Step 3: Populate Trust Center Sections

Each section on the Manage Trust Center page can be expanded via **Manage** or **Add Item** buttons:

#### Compliance

- Click **Manage**.
- Update the section details by clicking **Edit**.

![](/assets/1bb0f5bdf941-screenshot-2025-09-12-at-12.34.19.png)

- Click **Add item** to add a framework.
- Enter details for each compliance standard (for example, SOC 2, ISO 27001).
- Enter the following details:
  - Compliance framework
  - State of this framework (Compliant, In progress, or Coming soon)
  - Framework description
- Upload the supporting document.
- Click **Add framework.**

![](/assets/2a9a46cb10fc-screenshot-2025-09-12-at-12.35.57.png)

#### Trusted By

- Click **Manage** or **Add Client**.
- Update the section details by clicking **Edit**.

![](/assets/88cdab1da8fc-screenshot-2025-09-12-at-12.58.01.png)

- Click **Add item.**
- Enter the following details:
  - Company/client name
  - Company logo 
    - Pick a logo from a comprehensive list
    - Upload logo from your device
- Click **Add client**.

![](/assets/90f6861967fe-screenshot-2025-09-12-at-13.00.51.png)

#### Policies

- Click **Manage > Add Policy**.
- Update the section details by clicking **Edit**.

![](/assets/7ebb523702b7-screenshot-2025-09-12-at-13.04.09.png)

- Click **Add Item**.
- Enter the following details:
  - Name
  - Description
  - Attach document (Upload file or Dcoument URL)
  - Enable or disable the following toggles:
    - Make this item visible to visitors on Trust Center
    - Restrict access
- Click **Add item**.

![](/assets/c58ef14823ec-screenshot-2025-09-12-at-13.06.39.png)

#### Documents

- Click **Manage**.
- Update the section details by clicking **Edit**.

![](/assets/3b6e39d2051c-screenshot-2025-09-12-at-13.09.21.png)

- Click **Add item**.
- Enter the following details:
  - Name
  - Description
  - Attach document (Upload file or Dcoument URL)
  - Enable or disable the following toggles:
    - Make this item visible to visitors on Trust Center
    - Restrict access
- Click **Add item**.

![](/assets/d02631191959-screenshot-2025-09-12-at-13.10.12.png)

#### Legal Requirements

- Upload legally binding documentation:
  - Terms of Service
  - Master Services Agreement (MSA)
  - Privacy Policy
  - Business Associate Agreement (BAA)
  - Data Processing Agreement (DPA)

#### Trust Center Updates

- Click **Manage > Add Update**.
- Share relevant announcements (e.g., breach disclosures, vendor changes).

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#### Subprocessors

List and manage the third-party vendors that process customer or business data on your behalf.

**Add a subprocessor from the library**

1. Click **Manage** next to **Subprocessors**.
2. Click **Add item**.

![](/assets/3836cd25dc1a-screenshot-2026-06-02-at-14.52.22.png)

3. Search for a subprocessor or browse the available categories.
4. Select one or more subprocessors.
5. Click **Proceed to add details**.

![](/assets/f615532682e5-screenshot-2026-06-02-at-14.53.01.png)

6. For each selected subprocessor:
   1. Review or update the **Category**.
   2. Select the **Hosting region**.
   3. Optionally mark it as an **AI Subprocessor**.
7. Click **Add subprocessors**.

![](/assets/690abf2a5f6f-screenshot-2026-06-02-at-14.54.02.png)

**Add a custom subprocessor**

1. Click **Manage** next to **Subprocessors**.
2. Click **Add item**.
3. Select **Add one manually**.

![](/assets/d953b91844d8-screenshot-2026-06-02-at-14.54.51.png)

4. Enter the following details:
   - Subprocessor name
   - Logo
   - Category
   - Hosting region
   - Description
5. Click **Save subprocessor**.

![](/assets/70302f9780ac-screenshot-2026-06-02-at-14.56.38.png)

6. Review the subprocessor details.
7. Click **Proceed to add details**.

![](/assets/7fff2a17b2fe-screenshot-2026-06-02-at-14.57.11.png)

8. Configure the category, hosting region, and AI subprocessor status if required.
9. Click **Add subprocessor**.

![](/assets/b2195e365ff0-screenshot-2026-06-02-at-14.57.39.png)

**Edit a subprocessor**

1. Click **Manage** next to **Subprocessors**.

![](/assets/bbed80f9f6a6-screenshot-2026-06-02-at-14.58.36.png)

2. Select the subprocessor you want to update.
3. Click **Edit**.

![](/assets/30b5c782337a-screenshot-2026-06-02-at-14.58.15.png)

4. Update any of the following:
   - Subprocessor name
   - Logo
   - Category
   - Hosting region
   - Description
5. Click **Save changes**.

![](/assets/fdcddecbec51-screenshot-2026-06-02-at-14.59.31.png)

**Manage subprocessor visibility**

1. Click **Manage** next to **Subprocessors**.
2. Select a subprocessor.
3. Turn **Visibility on the Trust Center** on or off.
4. Click **Save**.

![](/assets/8017f75cc07b-screenshot-2026-06-02-at-15.00.02.png)

**Mark a subprocessor as an AI subprocessor**

- Click **Manage** next to **Subprocessors**.
- Select a subprocessor.
- Turn **Mark as AI Subprocessor** on or off.
- Click **Save**.

**Delete a subprocessor**

- Click **Manage** next to **Subprocessors**.
- Select the subprocessor you want to remove.
- Click **Delete** in the **Delete item** section.
- Click **Save**.

**Update section details**

- Click **Manage** next to **Subprocessors**.
- Click **Edit** in the **Section details** area.
- Update the section title or description.
- Click **Save changes**.

![](/assets/de78af98398a-screenshot-2026-06-02-at-15.01.10.png)

---

### Step 4: Publish Your Trust Center

When you’re ready to share your Trust Center with stakeholders, you can publish it in one of two ways:

#### Option A: Sprinto-hosted Domain

1. Click **Publish**.
2. In the drawer, confirm your preference to use Sprinto’s default domain.
3. Click **Save and Publish**.

#### Option B: Custom Domain

Here's a short video on how to host trust center on your own domain.

[Video](/assets/a500ead6c23f-host-trust-center-on-your-own-domain.mp4)

1. In the domain configuration section, click **Set Up on Custom Domain**.
2. Enter your desired domain (for example, trust.yourcompany.com).
3. Follow the DNS configuration instructions.
4. Click **Done**.

![](/assets/b5bc6077e326-screenshot-2025-10-30-at-12.02.10.png)

1. Once verified, your Trust Center will be hosted on your domain.

To unpublish, click **Edit** next to the domain section and click **Unpublish**.

![](/assets/c52719d08fb5-screenshot-2025-10-30-at-12.03.04.png)