Datadog Integration

Datadog is a cloud monitoring and security platform used to track infrastructure health, incidents, and user access.

By integrating Datadog with Sprinto, you can:

• Automate infrastructure monitoring checks
• Sync and validate incident tickets
• Monitor and review user access
• Maintain continuous compliance evidence

Sprinto supports three use cases under Datadog:

• Infrastructure Monitoring
• Incident Management
• Access Review

Sprinto checks for Datadog

Below are the Sprinto checks for the following integration types:

• Infrastructure monitoring: Sprinto checks for infrastructure monitoring

• Incident management: Sprinto checks for incident management

• Access management: Sprinto checks for users' access monitoring

Prerequisites

Before connecting Datadog to Sprinto, ensure that:

• You have Admin access to your Datadog account.
• You can create:
  • API Keys
  • Application Keys
• You know your Datadog region (for example: US1-East, US3-West, EU1-Europe, AP1-Japan, etc.).

Sprinto requires read-only access to monitors, incidents, and user access data.

Permissions Required (Infrastructure Monitoring & Incident Management)

When creating the Application Key in Datadog, ensure the following scopes are enabled:

• monitors_read
• user_access_read
• incident_read

Sprinto uses this access only to fetch data. No configuration changes are made in Datadog.

How It Works

The Datadog integration consists of two connection flows:

1. Infrastructure Monitoring & Incident Management
2. Access Review

Both are configured separately from the Integrations page.

Connect Datadog for Infrastructure Monitoring & Incident Management

Step 1: Navigate to Integrations

1. Log in to the Sprinto dashboard.
2. Go to Settings → Integrations.
3. Under the All tab, search for Datadog.
4. Click Connect next to Datadog.

A drawer opens showing two options:

• Datadog – Infrastructure Monitoring & Incident Management
• Datadog – Access Review

Click Connect next to Infrastructure Monitoring & Incident Management.

Step 2: Review Permissions and Data

In the drawer:

• Review the number of controls and checks automated.
• Expand Permission & Data to review:
  • Permissions required
  • Data used by Sprinto

Click Next.

Step 3: Review Prerequisites and Generate Keys

You will see:

• Connection type: API Key
• Prerequisites
• Instructions to generate:
  • API Key
  • Application Key

Create an API Key

1. Log in to Datadog.
2. Go to Organization Settings.
3. Navigate to API Keys.
4. Click New Key.

5. Enter a name (for example, Sprinto Access).
6. Click Create Key.

7. Copy and securely store the API key.

Create an Application Key

1. Go to Application Keys.
2. Click New Key.

3. Enter a name.
4. Click Create Key.
5. Click Edit next to Scopes and enable the following scopes:
   • monitors_read
   • user_access_read
   • incident_read
6. Click Save to save changes.
7. Copy and securely store the Application Key.
8. Click Finish.

After generating both keys, return to the Sprinto dashboard:

• Select the checkbox confirming you have the credentials.
• Click Connect Datadog.

Step 4: Enter Credentials in Sprinto

In the final drawer:

1. Enter:
   • API Key
   • Application Key
2. Select your Region from the dropdown (for example: US1-East, EU1-Europe, AP1-Japan and so on). Know more about how Datadog regions work.
3. Click Connect Datadog.

Once validated, the integration becomes active.

Post-Connection Configuration

After connecting:

Configure Infrastructure Monitoring

1. Go to Data Library → Infrastructure → Infra Systems.
2. Click Add infra system.

3. Select Datadog as the monitoring provider.
4. Save changes.

Sprinto will validate that monitoring is active and properly configured.

Configure Incident Management

1. Navigate to Data Library → Incidents → Overview.
2. Click + Add System.

3. Select Datadog.
4. Choose the date from which incidents should sync.

Sprinto will:

• Track open incidents
• Validate resolution timelines
• Trigger checks if SLAs are breached

Connect Datadog for Access Review

The Access Review integration uses an API key–based connection powered by Truto.

Step 1: Start the Access Review Connection

1. Log in to the Sprinto dashboard.
2. Go to Settings → Integrations.
3. Under the All tab, search for Datadog.
4. Click Connect next to Datadog.

5. In the drawer, click Connect next to Datadog – Access Review.

Step 2: Review Permissions and Data

A drawer opens displaying:

• Number of controls and checks automated
• Permissions required
• Data used by Sprinto
• Access type requirement (Admin access required)

Review the information and click Next.

Step 3: Setup Datadog Integration

You will now see the Setup Datadog Integration screen.

The screen confirms:

• The integration can be performed from Settings or Access → Overview
• Admin access is required

To proceed:

1. Select the checkbox:
   I have admin access to my Datadog account
2. Click Connect to Datadog.

Step 4: Connect Using API Key

A new modal opens titled Connect using API Key.

You must provide:

• Datadog Region
• API Key
• Application Key

Select Region

Choose your Datadog region from the dropdown (for example: US1, EU1, US3, etc.).

Know more about how Datadog regions work.

You can identify your region from your Datadog URL.
Example:
https://app.datadoghq.com → US1

Generate API Key in Datadog

1. Log in to Datadog.
2. Go to Organization Settings.
3. Navigate to API Keys.
4. Click New Key.

5. Name the key (for example: Sprinto Access).
6. Click Create Key.
7. Copy and securely store the API Key.

Generate Application Key in Datadog

1. Navigate to Application Keys.
2. Click New Key.
3. Name the key.
4. Click Create.
5. Edit the key and enable the required scopes:
   • user_access_read
6. Save the configuration.
7. Copy the Application Key.

Step 5: Complete the Connection

1. Enter:
   • Datadog Region
   • API Key
   • Application Key
2. Click Connect.

Once validated:

• The Access Review integration becomes active.
• Datadog can now be added as a Critical System.

Add Datadog as a Critical System

After successful connection:

1. Go to Data Library → Access → Critical systems.
2. Click Add critical systems.
3. Search for Datadog.
4. Select Datadog.
5. Click Add 1 System.

Datadog will now appear under Critical Systems for access monitoring.

Configure Access Monitoring

1. Open Datadog from the Critical Systems list.
2. Click Configure.
3. Define valid access criteria:
   • Role-based access
   • Approved access requests
   • Allowed user groups

Sprinto monitors user access against the defined rules but does not automatically revoke access.

What Sprinto Monitors

Sync Behaviour

• Initial sync may take up to 24 hours.
• Integration status shows as Active once connected.
• Checks begin running automatically based on configuration.

Troubleshooting

Invalid API Key

• Confirm the key is active.
• Ensure the correct region is selected.

Data Not Syncing

• Verify required scopes are enabled.
• Confirm integration status is Active.

Access Review Not Triggering

• Ensure Datadog is added as a Critical System.
• Confirm access rules are configured.

What Sprinto Validates for Access Review

Sprinto checks:

• Only authorised users have access to Datadog
• Offboarded users do not retain access
• Access reviews are completed as per policy

Please contact Sprinto Support if you have any queries related to the integration or need assistance.